Description

Position Title: Staff Training Coordinator

Classification: Non-Exempt

Reports To: Human Resources Manager

Schedule: M-F 8:00am - 5:00pm

Pay: $20.03/hr.

Summary

Position Description

Responsible as the key HR training liaison between Center staff and the corporate team providing training oversight. The Staff Training Coordinator will assist with the development of training schedules, programs, marketing, communications, and facilitations of programs in support of corporate initiatives.

Essential Functions

1. Coordination and oversight of course development activities, including:

Identification and prioritization of course development needs

Identification of internal and external content experts

Assistance with development of course materials

Pilot testing required for validation (content and process)

Delivery of course materials and follow-on evaluations

2. Coordination of delivery activities, including:

Establishment of course delivery schedule

Assistance with marketing and communication of programs and training services

Identification of training vendors

Coordination/scheduling of instructors for course delivery

Evaluation of instructor performance

Delivery and review of instructor evaluations, where applicable

3. Coordination of DWFS learning management system, including:

• Input of course delivery schedules

• Monitoring and updating of the course delivery schedules.

• Ongoing communication with Project Directors, Center Directors, Managers, Program

Managers, and other corporate staff.

4. Clearly communicates and consistently models appropriate employability skills, including

personal responsibility and computer fluency.

5. Directs oversight of other senior management.

6. Maintains accountability of staff, students, and property; adheres to safety practices.

7. Coordinates with subcontracted staff to ensure a smooth and orderly center operation.

8. Able to maintain a 75% or higher on employee scorecard.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Required Education & Experience

1. Bachelor's Degree from an accredited college or university required with degree in Human

2. Resources, Social Work, Education, or related field.

3. Experience in Workforce Development preferred.

4. At least two years' experience in working with diverse populations providing training, case

5. management or counseling services.

6. Experience leading the work activity of other employees in both face to face and virtual

7. environments.

8. Must have experience developing and delivering both virtual and live training sessions that

9. include practical application and competency testing methodology.

10. Experience working with youth is preferred.

Certifications/Competencies

• Ability to direct, assist, and interact appropriately with coworkers, supervisors, and other

• management staff.

• Knowledge of the fundamentals of interpersonal communications, including interviewing,

• problem- solving, and communication styles of diverse cultures

• Ability to write effectively and accurately to prepare reports and express relevant information

• clearly, concisely, and persuasively.

• Ability to promote the Career Success Standards (CSS) by modeling appropriate behaviors,

• mentoring students when necessary, and monitoring both positive and negative behaviors

• through interventions.

• Ability to reason logically, exercise good judgment, formulate logical conclusions, and record

• supportive background data used in decision-making.

• Commitment to providing outstanding, positive, quality customer service, including maintaining

• confidentiality.

• Computer proficiency

Required Skills & Abilities:

Must possess strong computer and virtual technology skills, ability to develop curriculum and

demonstrated ability to develop customized solutions that position internal customers for success.

• Ability to gather information, analyze, articulate, and present solutions for complex problems,

• Ability to work in a team environment and independently with minimal direction.

Must have the ability to communicate effectively with internal and external customers in a multimodal environment.

Demonstrated ability to develop processes, collaborate with varying levels of leaders and staff

and the emotional intelligence to implement and oversee new processes are required in this role.

Knowledge of training and development systems and methodologies

Interpersonal skills: excellent interpersonal skills and customer service orientation. Strong

listening and problem-solving skills and exceptional oral and written communication.

Project management skills

Writing and editing skills

Team skills

Attention to detail.

Personal initiative and ability to work independently.

Physical Demands/Work Environment: Physical requirements include carrying/lifting to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech, and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting, and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations.

Other Job Duties: This job description is not intended to be all-inclusive. The employee may be

requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.

Minimum Eligibility Qualifications

• If the position requires driving, a valid driver's license in the state of employment

with an acceptable driving record is required.

• I-9 documentation required to verify authorization to work in the United States

• Successfully pass a pre-employment (post offer) background check and drug test.

AAP/EEO Statement

Dynamic Educational Systems, Inc., (DESI) provides equal employment opportunities to all employees

and applicants for employment without regard to race, color, religion, sex, gender identity, sexual

orientation, national origin, age, disability, marital status, amnesty, or status as covered veterans in

accordance with applicable federal, state, and local laws. These include the Americans with Disabilities

Act (ADA) and Americans with Disabilities Act Amendments Act (ADAAA), in accordance with

regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).

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